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Update for new Dell Support URLs
Updated Dell support urls for product and service tag links
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@ -199,6 +199,10 @@
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#@ Author : Carl R. Friend
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#@ Author : Carl R. Friend
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#@ Reason : Improving wrong authentication timeout and exit UNKNOWN
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#@ Reason : Improving wrong authentication timeout and exit UNKNOWN
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#@---------------------------------------------------
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#@---------------------------------------------------
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#@ Date : 20130725
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#@ Author : Phil Randal (phil.randal@gmail.com)
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#@ Reason : Fix lookup of warranty info for Dell
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#@---------------------------------------------------
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import sys
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import sys
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import time
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import time
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@ -207,7 +211,7 @@ import re
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import string
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import string
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from optparse import OptionParser,OptionGroup
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from optparse import OptionParser,OptionGroup
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version = '20130702'
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version = '20130725'
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NS = 'root/cimv2'
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NS = 'root/cimv2'
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@ -307,18 +311,79 @@ ExitWarning = 1
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ExitCritical = 2
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ExitCritical = 2
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ExitUnknown = 3
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ExitUnknown = 3
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def dell_country(country):
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if country == 'at': # Austria
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return 'at/de/'
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if country == 'be': # Belgium
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return 'be/nl/'
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if country == 'cz': # Czech Republic
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return 'cz/cs/'
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if country == 'de': # Germany
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return 'de/de/'
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if country == 'dk': # Denmark
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return 'dk/da/'
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if country == 'es': # Spain
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return 'es/es/'
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if country == 'fi': # Finland
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return 'fi/fi/'
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if country == 'fr': # France
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return 'fr/fr/'
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if country == 'gr': # Greece
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return 'gr/en/'
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if country == 'it': # Italy
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return 'it/it/'
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if country == 'il': # Israel
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return 'il/en/'
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if country == 'me': # Middle East
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return 'me/en/'
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if country == 'no': # Norway
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return 'no/no/'
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if country == 'nl': # The Netherlands
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return 'nl/nl/'
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if country == 'pl': # Poland
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return 'pl/pl/'
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if country == 'pt': # Portugal
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return 'pt/en/'
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if country == 'ru': # Russia
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return 'ru/ru/'
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if country == 'se': # Sweden
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return 'se/sv/'
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if country == 'uk': # United Kingdom
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return 'uk/en/'
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if country == 'za': # South Africa
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return 'za/en/'
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if country == 'br': # Brazil
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return 'br/pt/'
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if country == 'ca': # Canada
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return 'ca/en/'
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if country == 'mx': # Mexico
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return 'mx/es/'
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if country == 'us': # United States
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return 'us/en/'
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if country == 'au': # Australia
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return 'au/en/'
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if country == 'cn': # China
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return 'cn/zh/'
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if country == 'in': # India
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return 'in/en/'
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# default
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return 'en/us/'
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def urlised_server_info(vendor, country, server_info):
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def urlised_server_info(vendor, country, server_info):
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#server_inf = server_info
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#server_inf = server_info
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if vendor == 'dell' :
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if vendor == 'dell' :
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# Dell support URLs (idea and tables borrowed from check_openmanage)
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# Dell support URLs (idea and tables borrowed from check_openmanage)
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du = 'http://support.dell.com/support/edocs/systems/pe'
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du = 'http://www.dell.com/support/troubleshooting/' + dell_country(country) + '19/Product/poweredge-'
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if (server_info is not None) :
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if (server_info is not None) :
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p=re.match('(.*)PowerEdge (.*) (.*)',server_info)
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p=re.match('(.*)PowerEdge (.*) (.*)',server_info)
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if (p is not None) :
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if (p is not None) :
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md=p.group(2)
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modelname=p.group(3)
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if (re.match('M',md)) :
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if modelname == 'R210 II':
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md = 'm'
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md='r210-2'
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server_info = p.group(1) + '<a href="' + du + md + '/">PowerEdge ' + p.group(2)+'</a> ' + p.group(3)
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else:
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md=p.group(2)
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md=md.lower()
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server_info = p.group(1) + '<a href="' + du + md + '#ui-tabs-4">PowerEdge ' + p.group(2)+'</a> ' + p.group(3)
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elif vendor == 'hp':
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elif vendor == 'hp':
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return server_info
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return server_info
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elif vendor == 'ibm':
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elif vendor == 'ibm':
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@ -331,50 +396,18 @@ def urlised_server_info(vendor, country, server_info):
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# ----------------------------------------------------------------------
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# ----------------------------------------------------------------------
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def system_tag_url(vendor,country):
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def system_tag_url(vendor,country):
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url = {'xx':''}
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if vendor == 'dell':
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if vendor == 'dell':
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# Dell support sites
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# Dell support sites
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supportsite = 'http://www.dell.com/support/troubleshooting/'
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supportsite = 'http://www.dell.com/support/troubleshooting/'
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dellsuffix = 'nodhs1/Index?t=warranty&servicetag='
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dellsuffix = 'nodhs1/Index?t=warranty&servicetag='
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# warranty URLs for different country codes
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# warranty URLs for different country codes
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# EMEA
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return supportsite + dell_country(country) + dellsuffix
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url['at'] = supportsite + 'at/de/' + dellsuffix # Austria
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url['be'] = supportsite + 'be/nl/' + dellsuffix # Belgium
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url['cz'] = supportsite + 'cz/cs/' + dellsuffix # Czech Republic
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url['de'] = supportsite + 'de/de/' + dellsuffix # Germany
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url['dk'] = supportsite + 'dk/da/' + dellsuffix # Denmark
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url['es'] = supportsite + 'es/es/' + dellsuffix # Spain
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url['fi'] = supportsite + 'fi/fi/' + dellsuffix # Finland
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url['fr'] = supportsite + 'fr/fr/' + dellsuffix # France
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url['gr'] = supportsite + 'gr/en/' + dellsuffix # Greece
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url['it'] = supportsite + 'it/it/' + dellsuffix # Italy
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url['il'] = supportsite + 'il/en/' + dellsuffix # Israel
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url['me'] = supportsite + 'me/en/' + dellsuffix # Middle East
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url['no'] = supportsite + 'no/no/' + dellsuffix # Norway
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url['nl'] = supportsite + 'nl/nl/' + dellsuffix # The Netherlands
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url['pl'] = supportsite + 'pl/pl/' + dellsuffix # Poland
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url['pt'] = supportsite + 'pt/en/' + dellsuffix # Portugal
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url['ru'] = supportsite + 'ru/ru/' + dellsuffix # Russia
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url['se'] = supportsite + 'se/sv/' + dellsuffix # Sweden
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url['uk'] = supportsite + 'uk/en/' + dellsuffix # United Kingdom
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url['za'] = supportsite + 'za/en/' + dellsuffix # South Africa
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# America
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url['br'] = supportsite + 'br/pt/' + dellsuffix # Brazil
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url['ca'] = supportsite + 'ca/en/' + dellsuffix # Canada
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url['mx'] = supportsite + 'mx/es/' + dellsuffix # Mexico
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url['us'] = supportsite + 'us/en/' + dellsuffix # USA
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# Asia/Pacific
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url['au'] = supportsite + 'au/en/' + dellsuffix # Australia
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url['cn'] = supportsite + 'cn/zh/' + dellsuffix # China
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url['in'] = supportsite + 'in/en/' + dellsuffix # India
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# default fallback
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url['xx'] = supportsite + 'us/en/' + dellsuffix # default
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# elif vendor == 'hp':
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# elif vendor == 'hp':
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# elif vendor == 'ibm':
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# elif vendor == 'ibm':
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# elif vendor == 'intel':
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# elif vendor == 'intel':
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return url.get(country,url['xx'])
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return ''
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# ----------------------------------------------------------------------
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# ----------------------------------------------------------------------
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